Crossroads Treatment Center Richmond
Crossroads Treatment Center Richmond is an outpatient clinic located on the south side of the city. Medication-assisted treatment has been offered there since 2005, and SAMHSA lists 247 facilities across Virginia. If you want to check availability and insurance, the helpline can assist you.

30+ days



Situated near Southside Plaza, this clinic is easy to reach from Midlothian Turnpike and Highway 360, making it practical for people across the Richmond metro area. Bus routes 1A, 2C, and 20 stop close by, and on-site parking is available. The setting is outpatient, so visits are scheduled around your own daily routine rather than a residential stay. This outpatient rehab in Virginia is served by several bus routes and has on-site parking, which helps if you rely on public transit or drive yourself. Photos of the location are available if you want to see the space before visiting.
Care begins with a clinical assessment that guides the treatment plan. The center's main focus is substance use disorders, with an emphasis on opioids. Staff help people work toward stability, build relapse-prevention skills, and connect with ongoing support. Counseling and care coordination are part of the mix, and some services can be delivered virtually. Medication-assisted treatment at this Richmond center is paired with counseling and care coordination so that medication and therapy work together.
From my time as an intake coordinator, I suggest asking what happens at the first appointment and what to bring. Care here rests on medicine and research evidence; services listed cover group sessions, individual counseling, and cognitive behavioral therapy. The helpline is separate from the clinic: there is no charge, your details stay private, and nothing is required of you. If you are moving down from a more intensive level of care, ask how the center works with your prior provider.
Programs at this Richmond center
Outpatient care here includes medication-assisted treatment, with Sublocade injections and buprenorphine prescriptions built into the plan. At this Richmond center, medication-assisted treatment is paired with counseling and care coordination so that therapy and medication reinforce each other. Listed services cover cognitive behavioral therapy, individual counseling, group therapy, psychoeducation, and relapse prevention counseling. Some services can be delivered through virtual sessions, and Hepatitis C is also treated. Outpatient programs in Virginia like this one let you live at home while attending visits, which fits people with steady housing and a way to travel. Men and women are served, and the approaches are evidence-based, individual, and medical. Aftercare covers continuing care relapse prevention planning and discharge planning. If you are coming down from a higher level of care, ask how the center works with your prior provider.
- Medical
- 1-on-1 Counseling
- Evidence-Based
- Online Therapy
- Relapse Prevention Counseling
- Psychoeducation
- Individual Treatment
- Medication-Assisted Treatment
- Cognitive Behavioral Therapy
- Group Therapy
Who this center is built for in Richmond
- Adults living with opioid use disorder, including heroin and prescription drugs
- Men and women who want outpatient care rather than residential care
- People whose plan includes medication-assisted treatment
- Richmond-area residents who can attend scheduled visits in person or online
- Those also needing Hepatitis C treatment alongside substance use care
- Individuals looking for continuing care and relapse prevention support
Care setting and length of stay
A typical program lasts 30 days or more, though outpatient care frequently continues past that point as needs change. The center has operated since 2005 and offers services in English. Because it is an outpatient facility, there are no residential beds; you come to appointments and go home afterward. Several bus routes serve this outpatient rehab in Virginia, and on-site parking is available, which helps whether you rely on public transit or drive yourself. Photos of the location are available if you would like to see the space before visiting. If you need a residential setting, ask the center about referral options during your assessment.
Payment and insurance at Crossroads
Medicaid and Medicare are accepted here, as are most major commercial insurance plans, and self-pay rates exist for people who choose to pay directly. Even so, your own plan has to be verified, so have your card on hand when you call the helpline. Virginia Medicaid may cover outpatient addiction treatment, but the front desk must confirm your eligibility, and the helpline can help start that eligibility check. The helpline is separate from the provider and cannot promise coverage or admission; its role is to connect you with the center so you can ask your questions. If you plan to pay out of pocket, ask for a written estimate of the self-pay rates before treatment begins.
What to ask before you arrive
- Will my insurance or Medicaid plan pay for medication-assisted treatment here, and what will my share be?
- How soon can I get a clinical assessment, and what should I bring to it?
- How often are counseling sessions scheduled, and can some be virtual?
- What happens if I miss a visit or need to adjust my schedule?
- How does the center handle discharge planning and continuing care?

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Good to know
Does Crossroads Treatment Center Richmond accept Medicaid?
The center takes Medicaid and Medicare, as well as most major commercial insurance plans. Self-pay rates are available too. What your own plan covers depends on the plan itself and on whether you meet its criteria, which the center has to verify. If you contact the helpline with your insurance information, the staff there can help you find out what your plan pays for before you schedule an assessment.
What levels of care does this Richmond center offer?
Outpatient care is what the center provides, including medication-assisted treatment using Sublocade injections and buprenorphine prescriptions, plus counseling such as cognitive behavioral therapy and group therapy. Certain services can be accessed through virtual sessions. There are no residential beds at this location. If an increased level of care is needed, ask about referral options during your assessment.
What is the duration of treatment at this center?
A typical program runs 30 days or more, but outpatient care is often adjusted as you progress. Some people stay involved longer for continuing care and relapse prevention. The center has operated since 2005, and the right duration depends on your assessment and how you respond. At your first visit, ask how often you will be seen and for how long.
Does the center treat heroin and prescription opioid use?
The center does focus on opioid use disorder, covering heroin and prescription drugs, and provides medication-assisted treatment within the plan. Counseling is also part of the care, along with relapse prevention. It serves both men and women, and Hepatitis C treatment is offered too. If you are not sure whether your situation applies, call the helpline and ask what the intake process involves.
What should I expect at the first appointment at Crossroads Treatment Center Richmond?
A clinical assessment usually starts the first visit, and its purpose is to identify the plan of care that fits you best. Staff go over your history and talk through medication-assisted treatment choices, including Sublocade or buprenorphine, as well as counseling. Bring your insurance card and a list of the medications you currently take. The center has been operating since 2005, and the assessment helps match you with appropriate outpatient services.